This Privacy Policy explains how SXS Media Limited, trading as Erevoss ("Erevoss", "we", "us" or "our"), collects, uses and protects personal information when you visit erevoss.com (the "Site"), book a call with us or use our services.

Erevoss is a trading name of SXS Media Limited.

1. Who we are

SXS Media Limited, trading as Erevoss, provides outbound lead generation and appointment-setting services for businesses.

For the purposes of UK data protection law, SXS Media Limited is the controller of the personal information described in this policy.

You can contact us about this policy or your personal information at sunny@erevoss.com.

2. Information we collect

We may collect the following information when you:

• book a call with us
• contact us
• submit a form
• become a client
• communicate with us about our services

This information may include:

• your name
• your email address
• your mobile phone number
• your company name and role
• details of your booked appointment, including date, time and time zone
• any information you choose to share with us about your business
• the content of messages and emails you send to us

When you visit the Site, our hosting provider and the embedded services we use (such as our video player and booking calendar) may also collect technical information, such as your IP address, browser type and device information.

3. How we use your information

We use your information to:

• schedule, confirm and remind you about calls you have booked
• respond to your enquiries
• provide and manage our services
• manage our client relationships
• operate, maintain and improve the Site and our business
• meet our legal and regulatory obligations

4. Legal basis for using your information

We rely on the following legal bases under UK data protection law:

• Contract: where we need your information to book your call or provide services you have asked for
• Legitimate interests: where we need to run and improve our business, provided your rights do not override those interests
• Consent: where you have agreed to receive text messages from us, which you can withdraw at any time
• Legal obligation: where we need to keep or share information to comply with the law

5. Text messages (SMS)

If you provide your mobile number, we will only text you based on the consent you choose to give. There are two separate choices:

• Appointment messages: if you agree to receive non-marketing text messages, we will send you booking confirmations and appointment reminders for calls you book.
• Marketing messages: if you separately agree to receive marketing text messages, we may also send you marketing and promotional messages, such as special offers, discounts and updates about new services.

Agreeing to either type of text message is optional and is not a condition of booking a call. You can opt out at any time by replying STOP to any message from us. For help, reply HELP or email sunny@erevoss.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details of our text messaging programme, see the Text messaging (SMS) section of our Terms of Service.

6. Who we share information with

We only share personal information where it is needed to run our business and provide our services. This may include:

• service providers who help us operate, such as website hosting, calendar and scheduling software, CRM and messaging platforms, email providers and video hosting
• professional advisers, such as accountants and lawyers
• authorities, where we are required to by law

Our service providers may only use your information to provide their services to us.

We do not share your personal information with anyone for their own marketing purposes.

7. International transfers

Some of our service providers are based outside the UK, including in the United States. Where your information is transferred outside the UK, we take steps to make sure appropriate safeguards are in place, as required by UK data protection law.

8. How long we keep your information

We keep personal information only for as long as we need it for the purposes set out in this policy, including to meet any legal, accounting or reporting requirements.

When we no longer need it, we delete it or anonymise it.

9. Your rights

Under UK data protection law, you have the right to:

• ask for a copy of the personal information we hold about you
• ask us to correct information that is inaccurate or incomplete
• ask us to delete your information
• ask us to restrict or stop using your information
• object to us using your information based on our legitimate interests
• ask us to transfer your information to another organisation
• withdraw your consent at any time, where we rely on consent

To use any of these rights, email sunny@erevoss.com.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

10. Cookies and embedded content

The Site includes content from third-party services, such as our video player and booking calendar. These services may use cookies or similar technologies under their own privacy policies.

11. Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse and unauthorised access.

12. Children

Our Site and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.

13. Changes to this policy

We may update this Privacy Policy from time to time.

The "Last updated" date at the top of this page shows when it was most recently changed.

14. Contact

Questions about this Privacy Policy can be sent to:

sunny@erevoss.com

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